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FAQ
Answers,
without the runaround.
From MVNO launches to fiber resale — the questions operators, agents and customers ask us most.
General
What is the difference between business and enterprise solutions?
What if I'm a business but need something from enterprise solutions?
What is the difference between the wholesale and agent programs?
Are your carrier solutions for the United States only?
Do you have white-label solutions?
Do you offer solutions beyond what is on the website?
MVNO
What is an MVNO?
How does an MVNO get started?
Can I launch an MVNO with no technical background?
What is eSIM and how do I use it in my MVNO?
What markets are ideal for MVNOs?
Fixed Wireless Internet
What is Fixed Wireless Access (FWA)?
What hardware is required?
What frequencies can I use?
What's the advantage over fiber or DSL?
Can I manage user bandwidth remotely?
VoIP
What is VoIP?
What's required to launch VoIP services?
Can I sell VoIP to businesses and homes?
What hardware is used for VoIP?
How do I protect my VoIP service from fraud?
International Calling & SMS
What is A-Z termination?
Can I offer international calling plans under my brand?
What's the difference between CLI and non-CLI routes?
Can I resell international SMS too?
What are the compliance rules for international SMS?
OSS / BSS
What is OSS/BSS?
Do I need to code or build these systems?
What happens when a customer signs up?
Can I use this for fixed wireless and VoIP too?
What features does a good BSS have?
Dark Fiber & Infrastructure Resale
What is dark fiber?
Can I resell fiber even if I don't own it?
What is an IRU?
Who typically leases dark fiber?
What equipment do I need to light fiber?
White-Labeling & Plug-and-Play
What does white-label telecom mean?
What parts of the system can I brand?
Do I need my own servers?
Can I offer multiple services in one portal?
How quickly can I launch?